Reference to ‘you’ and ‘your’ refer to potential recipients of our financial services.

This Financial Service Guide ('FSG') contains information about us, in relation to:
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• Who we are;
• What services and products we are authorised to provide to you;
• How we (any other relevant parties) are paid;
• How we deal with your privacy;
• How we can be contacted; and
• Our internal and external dispute resolution procedures.
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Please retain this FSG for your reference and any future dealing with us. Any other documents we provide should be read together with the FSG.
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This FSG is an important document aimed to assist you in deciding whether or not to use any of the financial services offered by FB Corp Limited (ABN 16 675 876 490) (AFSL 557810) (‘FB Corp’, ‘our’, ‘we’ or ‘us’).
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Where required by law, or otherwise, we will provide you with any necessary documentation electronically through links on the Website or Platform, or other electronic methods we choose to use. It is your responsibility to regularly check your email, the Website and the Platform for any such documents. We recommend printing or electronically storing important documents for future reference.  

FB Corp operates under the authorisations of its Australian Financial Services Licence (AFSL 557810), issued by the Australian Securities and Investment Commission (‘ASIC’). FB Corp manages registered and unregistered managed investment schemes, providing investors with diverse opportunities to access professionally managed investment strategies.

We are committed to maintaining high standards of compliance and governance, ensuring that our schemes operate transparently and efficiently in the best interests of investors.
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Any information by FB Corp is not intended to constitute financial advice, recommendations, or opinions regarding any financial products or services.

We are authorised to provide general financial product advice to retail and wholesale clients on the following classes of financial products:
 
• Basic and non-basic deposit products;
• Derivatives
• Foreign exchange contracts
• Debentures stocks or bonds issued or proposed to be issued by a government;
• Interests in managed investment schemes including investor directed portfolio services; and
• Securities.

We are authorised to deal in a financial product by issuing, applying for, acquiring, varying or disposing of financial products in respect of the following classes of financial products:

• Derivatives;
• Foreign exchange contracts;
• Interests in managed investment schemes excluding investor directed portfolio services; and
• Securities.
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We are authorised to apply for, acquire, vary or dispose of a financial product on behalf of another person in respect of the following classes of products:
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• Basic and non-basic deposit products;
• Derivatives;
• Foreign exchange contracts;
• General insurance contracts;
• Debentures, stocks or bonds issued or proposed to be issued by a government;
• Interests in managed investment schemes including investor directed portfolio services; and
• Securities.
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We are authorised to operate three named registered managed investment schemes (in our capacity as Responsible Entity):
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• FB Real Asset Fund (ARSN: 680 939 306);
• FB Ventures Fund (ARSN: 680 942 670); and
• FB Opportunities Fund (ARSN 680 941 299).
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We are also able to operate custodial or depository services other than investor directed portfolio services. As the Responsible Entity, FB Corp is responsible for ensuring that the registered managed investment schemes are each operated in accordance with their constitution and the Corporations Act 2001 (Cth). FB Corp may outsource the investment management of its wholesale investment schemes to third-party managed investment schemes. These arrangements are governed by investment management agreements.

The investment management business may be a corporate authorised representative of FB Corp, and their employees are responsible for making investment and divestment decisions in relation to the funds they manage and for implementation of the investment strategy.

FB Corp as Responsible Entity and Trustee of its funds, may receive fees in relation to the investments we offer. These fees for each of the registered and unregistered managed investment schemes are described in detail in the relevant Product Disclosure Statement or Information Memorandum which may include: management fees, performance fees and expenses. FB Corp may also receive fees for providing AFSL coverage.

We do not charge you any additional fees for any advice that you receive from us. Your financial planner may charge you fees for providing financial product advice. This will be detailed in the FSG and/or any other fee disclosure document that you receive from your financial planner.

Our employees may be remunerated by salary payments, bonuses, and other benefits from us. Bonus payments are discretionary and based on the performance of the employee. We may use contractors in carrying out our services, and they will receive payments based on referral of clients, consulting activities, and any other general work in connection with FB Corp.

In accordance with s912B of the Corporations Act 2001 (Cth), FB Corp maintains adequate professional indemnity insurance that satisfies the compensation arrangements. This covers the financial services provided by FB Corp and its employees, including employees after they cease working with us.

FB Corp is a subsidiary of FundBase Group Pty Limited (ABN 85 665 646 462) and its officers, employees, independent contractors and owners may receive compensation in connection with marketing efforts and offers.

Your privacy and personal information is important to us. We have adequate measures in place under the Privacy Act 1988 (Cth) and will manage your personal information accordingly. We only collect information so that we may provide you with the financial product(s) and associated service(s) you request, as well as information on other products offered by us. In most cases, we may provide you with a copy of your personal information in order to provide information and market updates to you. A copy of our privacy policy is available at www.fundbasegroup.com.

FB Corp has procedures in place for dealing with complaints. If you have a dispute or complaint regarding our financial services, you can address the complaint to our Compliance Officer, using the following contact details:
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Attention: Compliance Officer
Email: complaints@fundbasegroup.com
Phone: +61 2 9098 9145
Mail: PO Box R446
Royal Exchange NSW 1225
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We will aim to acknowledge receipt of your complaint in writing as soon as possible and in any event within one (1) business day from receipt and address your complaint within 30 calendar days.
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If FB Corp has not addressed your complaint and/or if you are not satisfied, you can refer your complaint to the Australian Financial Complaints Authority (‘AFCA’).
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AFCA provide an external complaints resolution scheme. FB Corp (AFCA Membership No. 109172) is a member of AFCA. Complaints that cannot be resolved internally by FB Corp to the satisfaction of a member can be taken by the member to AFCA. You can contact AFCA directly by utilising one of the following contact methods:
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Website: www.afca.org.au  
Phone: 1800 931 678
Email: info@afca.org.au
Mail: Australian Financial Complaints Authority
PO Box 3
Melbourne VIC 3001